Utilities and Services

Whether you’re living or working in Crestview Hills, a number of utilities and services are provided at a lower cost per month when compared to the national average. Below, please find a comprehensive list of the services provided and their carriers.

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Gas and Electric

Duke Energy provides natural gas and electric services for Crestview Hills residents and businesses. For residential services, please visit: http://www.duke-energy.com/kentucky.asp. For business services, please visit: http://www.duke-energy.com/kentucky-business.asp

In the event of a power outage, you can call Duke Energy's toll free line at: 1-800-543-5599.

Water and Sewer/Storm Water

Northern Kentucky Water District provides a clean, safe, and abundant water supply for Crestview Hills. For a list of water rates please visit: Retail, Wholesale, and Miscellaneous Service Fees (updated 2013). Also, to check out the Water District’s regulations, please visit: Water Regulations (updated 2012). To contact the Northern Kentucky Water District, please call: (859) 578-9898

The Sanitation District No. 1 is responsible for the collection and treatment of all wastewater and storm water runoff in Crestview Hills. To contact Sanitation District No. 1, please call: (859) 578-7450.
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Garbage and Recycling

The City of Crestview Hills is one of very few cities in Greater Cincinnati that does not assess or charge its residents for curbside waste collection or curbside recycling.  Crestview Hills contracts curbside waste collection and curbside recycling to Rumpke of Kentucky, Inc. and is collected on every Tuesday. To pick up a recycling bin or cart, please contact Rumpke at 1-877-786-7537, southeast.market@rumpke.com or visit their website: www.rumpke.com.

Snow Removal

When winter weather strikes, the City of Crestview Hills strives to provide the best possible service in clearing streets of snow and ice. To do so, they city contracts with the Kenton County Road Department.

Thanks to their support of a dedicated truck and driver, streets can be cleared according to a set schedule starting with the major roads (Thomas More Parkway, etc.), move to collector roads (Lookout Farm Drive, Winding Way, College Park, etc.) and finally to minor subdivision streets. 

Depending on the depth and duration of snowfall, it may take several passes to clear problem areas that are an immediate safety hazard and/or along major city roads. If you are aware of particular problem spots, please call:

  • The City of Crestview Hills (during normal business hours): (859) 341-7373.
  • Police Dispatch (after normal business hours): (859) 356-3191.

Also, please note that residents with on-street temporary overnight parking passes must remove their vehicles from roadways during significant snowfall events. During a declared snow emergency, residents are required to remove vehicles from streets or will be subject to fines and possible towing.

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Data Connectivity

The following data connectivity services are available to residents of Crestview Hills. Each provider offers cable/television, internet, and phone services.

Time Warner Cable (formerly Insight)
7906 Dixie Hwy
Florence, KY 41042
(859) 431-0300

Cincinnati Bell
2895 Dixie Hwy
Crestview Hills, KY 41017
(859) 331-1000

Post Office Locations (within 3 Miles)

Several Post Office locations are close to Crestview Hills, below please find a list of nearby locations and their hours.

Erlanger Branch
3135 Dixie Hwy
Erlanger, KY ‎
(859) 426-7071
Hours: Mon-Fri 8:30am-5:00pm Sat 9:00am-1:00pm Sun closed

Florence Branch
7101 Turfway Road
Florence, KY ‎
(859) 647-5484
Hours: Mon-Fri 8:30am-5:30pm Sat 9:00am-2:00pm Sun closed

Lakeside Park Branch
123 Buttermilk Pike
Lakeside Park, KY ‎
(859) 331-2175
Hours: Mon-Fri 8:30am-5:00pm Sat 9:00am-2:00pm Sun closed